Payment Policy
At Miracna, we are committed to providing a secure and reliable shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and the measures we take to protect your information.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All payments are subject to authorization and verification by the payment provider. We reserve the right to refuse or cancel any order if payment cannot be verified or processed successfully.
Currency
All prices displayed on www.miracna.com are listed in United States Dollars (USD) unless otherwise stated.
Applicable taxes and charges, if any, will be calculated and displayed during checkout before payment is completed.
Payment Security
Miracna uses industry-standard security measures to protect customer information during online transactions. Our website utilizes Secure Sockets Layer (SSL) encryption technology, which helps safeguard sensitive information transmitted through the Website, including payment details and personal information.
When you place an order on our Website, your payment information is transmitted through secure, encrypted connections designed to prevent unauthorized access.
PCI Compliance
Our payment processing providers maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a globally recognized security standard designed to protect cardholder information and reduce the risk of payment fraud.
Miracna does not store or have direct access to your complete credit or debit card information. Payment data is processed securely by authorized third-party payment providers.
Payment Information
For security reasons, Miracna cannot view or access your full payment card number. Once a transaction is completed, we may only have access to limited payment-related information, such as:
- Billing information
- Shipping information
- Order details
- The last four digits of the payment card used
This helps ensure that sensitive payment information remains protected.
Order Verification
To protect our customers and prevent fraudulent transactions, we reserve the right to conduct payment verification checks before accepting and processing an order. In certain cases, additional information may be requested to verify payment authorization.
Failure to provide requested verification information may result in order delays or cancellation.
Failed or Declined Payments
If a payment is declined or cannot be processed, the order will not be completed. Please contact your bank, card issuer, or payment provider for assistance if you experience payment-related issues.
Miracna is not responsible for fees, penalties, or charges imposed by your financial institution as a result of declined or unsuccessful payment transactions.
Privacy and Data Protection
We respect your privacy and take the protection of your personal information seriously. Miracna does not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes.
For more information regarding how we collect, use, and protect your information, please review our Privacy Policy.
Contact Information
If you have any questions regarding payments or billing, please contact us:
If you encounter any issues during checkout, make sure your details match what your bank has on file. If problems persist, contact us at info@miracna.com and our support team will guide you through the process.
Store name: Miracna
Company name: Essence Elite
Company Address: 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong
Email: info@miracna.com
Phone number: +13074272133
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9:00 AM - 6:00 PM (ET)
Saturday and Sunday: 10:00 AM - 3:00 PM (ET)