Shipping policy

At Miracna Living we want receiving your order to feel as delightful as shopping for it. Every item is handled with care, packed thoughtfully, and sent out with speed and reliability. Our goal is simple: get your products to your door smoothly, without any hidden surprises.

We currently ship exclusively within the United States. Every order is prepared with attention to detail before leaving our warehouse.

Processing Time: Orders are typically prepared within 1–2 business days before they leave our facility.
Transit Time: Once shipped, deliveries usually arrive within 3–7 business days.
Total Delivery Time: Most orders reach you in 4–9 business days from the date of purchase.

Our daily cut-off time is 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles), Monday through Friday. Orders placed after this time will begin processing the next business day.

As soon as your order is on its way, we’ll send a confirmation email including tracking information. This lets you follow your package all the way to your doorstep. While we aim for prompt delivery, occasional delays can happen due to weather, high demand, or other unforeseen circumstances. If this occurs, we’ll keep you informed so you’re never left guessing.

For any questions about your shipment or if you need assistance, our team is ready to help. Simply reach out at info@miracna.com and we’ll guide you every step of the way.

Contact Information

Store name: Miracna
Company name: Essence Elite Ltd
Company number: 77586875
Warehouse Address: 58 Baiye Road, Dongguan, Guangdong, 523000, China 
Company Address: 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong

Email: info@miracna.com
Phone number: +17207680094 
We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9am - 6pm (GMT-8)
Saturday and Sunday: Closed